Terms & Conditions
All bookings are taken on the understanding that the following conditions will apply in full in all circumstances.
A confirmed booking is an agreement that the customer will abide by the companies terms & conditions at all times.
All horses and equipment travel at Owner's risk, and all horses to be fully insured by the Owner. Please note that you are personally liable for your horse during transport.
All veterinary costs or addtional stabling, in excess of that included during the journey, must be covered by the Owner. Should your horse require urgent veterinary attention in our opinion, and the owner is not contactable, we reserve the right to contact the vet on your behalf, however the owner will still remain under all circumstances entirely responsible for all veterinary or emergency charges incurred.
It is the responsibilty of the sender to prepare the horse for travel, and it is entirely the owner's decision to dress the horse as they wish. We will transport the horse as he/she is given to us, and use any boots, tail guard etc appropriately.
Manchester Hore Transport will take all reasonable precautions; however, in the event of an accident please note that you are personally liable for your horse in the event of injury or damage sustained to or by your horse.
Any damage to the vehicle must be paid for and the owner will be liable to cover the cost of any repairs.
We have a mimimum charge of £40 per hour from Stockport, loading, Waiting Travelling is all included in the price, If a horse can not be loaded or to distressed to travel and we are unable to transport them a hourly rate will still apply.
We reserve the right to refuse to continue to transport the horse once loaded or during the journey, if we believe that it cannot be transported safely without risk to the horse, the horsebox, or our staff, and a cancellation fee will still be chargeable.
Should it be necessary to unload the horse at an alternative location, the owner will be fully responsible to pay all stabling and veterinary fees, and all costs must be settled in full before the horse will be released to the owner. It will then be the owner's responsibility to organise the further movement of the horse.
We can carry a limited amount of tack or rugs with your horse, but the insurance for these items is your responsibility. All contents are entirely your responsibility, and we will not be held liable for any loss or damage.
Cancellation within 72 hours incurrs a 50% fee, within 24 hours a 100% fee.
Payments can be made by bank transfer or credit/debit card. A minimum £40 fee is required at the time of booking, unless previously agreed.
All horses must have a passport when traveling with Manchester Horse Transport.